If you have a concern about care or services at Rivervale, please raise it. You can do that in writing, by phone, or using the form below.
We acknowledge complaints within 2 working days and aim to give a full response within 20 working days. This is in line with the Health Act 2007.
Speak to Us Directly
To talk to someone directly, contact the Director of Nursing:
Phone: 067 50426
Email: info@rivervalenh.com
External Routes
If you’re not happy with how we’ve dealt with your complaint, you can refer it to HIQA. They’re the State body responsible for inspecting and regulating nursing homes in Ireland.
HIQA
www.hiqa.ie · 021 240 9300