Privacy Policy

Data Controller

Rivervale Nursing Home Old Birr Road, Rathnaleen, Nenagh, Co. Tipperary, E45 DX49 Phone: 067 50426 Email: info@rivervalenh.com

What Data We Collect

When you submit an enquiry or complaints form on this website, we collect your name, contact details, and the information you provide in the form. For enquiry forms this includes the prospective resident’s name, your relationship to them, and a description of care needs.

How We Use Your Data

We use this information solely to respond to your enquiry or complaint. We do not use your data for marketing purposes and do not share it with third parties, except as described below.

How Your Data Is Stored

Form submissions are transmitted via Web3Forms and delivered directly to our email inbox. Web3Forms does not permanently store form data after delivery. Data is retained by us for as long as necessary to respond to your enquiry or to fulfil our regulatory obligations in respect of complaints.

Your Rights

Under GDPR, you have the right to access, correct, or request deletion of your personal data, and to lodge a complaint with the Data Protection Commission. Contact info@rivervalenh.com to exercise these rights.

Cookies

This website does not use analytics or tracking cookies. See our Cookie Policy.